Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

Name and email address
Account credentials
Project information and content
Payment information (processed securely through Stripe)
Communication preferences

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze usage and trends

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:

With service providers who assist us in operating our platform
When required by law or to protect our rights
In connection with a business transfer or acquisition
In connection with a merger, acquisition, bankruptcy, or sale of assets, we may transfer your information to the acquiring entity. You will be notified via email and/or prominent notice on our website of any such change.

4. Data Security

We implement industry-standard security measures including:

Encryption of data in transit (TLS/SSL)
Encryption of sensitive data at rest
Regular security audits and updates
Access controls and authentication requirements
Secure payment processing through PCI-compliant providers (Stripe)

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use the following types of cookies:

Essential cookies: Required for the service to function
Analytics cookies: Help us understand how you use our service (e.g., Google Analytics)
Preference cookies: Remember your settings and preferences

Third-party services that may set cookies include:

Stripe (payment processing)
Google Analytics (usage analytics)
[Any other third-party services you use]

You can control cookies through your browser settings. Note that disabling essential cookies may affect service functionality.

6. Your Rights

You have the right to:

Access and update your personal information
Delete your account and associated data
Opt out of marketing communications
Request a copy of your data

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: rasul@tuxseo.com
Address: LVTD, LLC
Website: tuxseo.com

9. California Privacy Rights (CCPA)

California residents have specific rights regarding their personal information:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to say no to the sale of personal information
Right to access your personal information
Right to equal service and price
Right to request deletion of personal information

We do not sell your personal information. To exercise these rights, contact us at rasul@tuxseo.com with "CCPA Request" in the subject line.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where privacy laws may differ. If you are located in the European Economic Area (EEA), we ensure appropriate safeguards are in place for data transfers.

11. European Users' Rights (GDPR)

If you are located in the EEA, you have additional rights under GDPR:

Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data
Right to restrict processing: Request limitation of data processing
Right to data portability: Receive your data in a structured format
Right to object: Object to processing of your personal data
Right to withdraw consent: Withdraw consent at any time

Legal basis for processing: We process your data based on contract performance, legitimate interests, and your consent where applicable.

12. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

Account information: Retained while your account is active
Content and projects: Retained until you delete them or close your account
Payment records: Retained for 7 years for tax and accounting purposes
Marketing data: Retained until you unsubscribe or request deletion

After account deletion, we may retain certain information for legal compliance, fraud prevention, and dispute resolution purposes.

13. AI Service Providers

We use third-party AI services (such as OpenAI, Anthropic, or similar) to provide content generation features. Your content may be processed by these services in accordance with their privacy policies:

OpenAI Privacy Policy: [link]
[Other AI providers you use]

We configure these services to not use your data for training their models where possible, but you should review their policies directly.

14. Children's Privacy

Our service is not intended for children under 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

15. Automated Decision Making

We use AI to generate content suggestions, but all final decisions about content publication remain with you. We do not use automated decision-making that produces legal effects or similarly significant impacts on you.

16. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of discovering the breach.